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Travel and Tourism

​​​​IGCSE TRAVEL AND TOURISM 

 

 1.   Overview of course of study 

 

Exam board: Cambridge 

Units of work: 

Year 10 
  1. Introduction to the main Travel and Tourism Concepts
  2. Travel and Tourism organisations
  3. Customer Service
Year 11 

4.     Global Tourism

5.     Destination Marketing 

 

 

2.   Learning objectives/aims 

 

The aims of the Cambridge IGCSE Travel & Tourism syllabus are to provide candidates with: 

• understanding of the nature of travel and tourism, globally, nationally and locally

 • understanding of the positive and negative impacts of travel and tourism and how these can be managed

 • understanding of the importance of sustainability and resilience in travel and tourism

 • awareness of the importance of the customer in the travel and tourism industry

 • understanding of the importance of marketing in travel and tourism

• communication skills and awareness of different values and attitudes in relation to travel and tourism

 

 

3.   How the student's progress will be measured 

 

During Year 10 and Year 11 progress and attainment will be measured through frequent assessments. The assessments will be based on past paper questions to help students improve exam technique and get used to answering exam style questions. In addition, students will have the opportunity to self-assess and peer assess work. Furthermore, after each assessment, students will have the opportunity to reflect on their performance and set targets for improvement.  

 

The final exam: 

 

Paper Duration % of final grade Exam content 
1 hour 30 minutes50% 80 marks
Short answer question paper
Four scenario-based questions – covering the introductory key concepts, customer service and impacts of tourism at destinations
 Externally assessed
2 hours 50% 80 marks
Short answer question paper
 Four scenario-based questions – focusing on the management and marketing of destinations.
 Externally assessed

 

 

 

1.The syllabus, enrichment activities and the future 

 

Please find below a link to the IGCSE Cambridge Travel and Tourism website and syllabus: 

 

Cambridge IGCSE Travel & Tourism 2024-26 (cambridgeinternational.org)

 

Enrichment activities 

 

IGCSE Travel and Tourism students visit a 5 star Hotel to gain an understanding of customer service and the wide range of employment opportunities within a hotel. 

 

The Future 

 

IGCSE Travel and Tourism will help you with careers in the travel and tourism industry. Careers could include working in a wide variety of roles in a hotel such as a receptionist, hotel manager, human resources and marketing or within an airline such as cabin crew or working for a tour operator or travel agent. 

 

AS/A LEVEL TRAVEL AND TOURISM 

 

 

1.   Overview of course of study 

 

Exam board: Cambridge 

Units of work: 

 

Year 12 

AS Level 

1. Features of the travel and tourism industry 

2. Principles of customer service 

3. Planning and managing a travel and tourism event 

Year 13 

A2 Level 

4. Destination marketing 

5. Destination management 

 

 

2.   Learning objectives/aims 

 

Through the study of Travel and Tourism students will: 

 

• Appreciate the scale and importance of the travel and tourism industry 

• Learn that the travel and tourism industry is dynamic in nature and how the industry responds to change, e.g. external factors such as changing consumer needs and expectations and developments in information technology 

• Recognise the positive and negative impacts the industry may have on people, environments and economies. 

 

3.   How the student's progress will be measured 

 

During Year 12 and Year 13 progress and attainment will be measured through frequent assessments. The assessments will be based on past paper questions to help students improve exam technique and get used to answering exam style questions. In addition, students will have the opportunity to self-assess and peer assess work. Furthermore, after each assessment, students will have the opportunity to reflect on their performance and set targets for improvement.  

The final exam: 


 Year 12 AS Level 

Paper Duration % of final grade Exam content 
1 Themes and Concepts

2 hours 

50% (25% of A2)Candidates answer four questions, each worth 25 marks. Each question is subdivided into four sub questions and may be based on stimulus material.  
2 Planning and managing a travel and tourism event Coursework 50% (25% of A2)This is coursework which involves planning and managing a travel and tourism event. Candidates work in a team but present their project individually. 

 

Year 13 A2 Level 

Paper Duration % of final grade Exam content 

3 Destination marketing 

1 hour 30 minutes 25% Candidates answer two questions, each worth 25 marks. Each of these questions is based on stimulus material and is subdivided into three sub questions. 
4 Destination developing management 1 hour 30 minutes 25% Candidates answer two questions, each worth 25 marks. Each of these questions is based on stimulus material and is subdivided into three sub questions. 

 

4.   The syllabus, enrichment activities and the future ​

Please find below a link to the AS/A2 Cambridge Travel and Tourism website and syllabus: 

 

Cambridge A level Travel and Tourism syllabus  

 

Enrichment activities 

AS/A2 Level Travel and Tourism students visit a 5 star Hotel to gain an understanding of customer service and marketing and promotion techniques.  

 

The Future 

AS/A2 Travel and Tourism will help you with careers in the travel and tourism industry. Careers could include working in a wide variety of roles in a hotel such as a receptionist, hotel manager, human resources and marketing or within an airline such as cabin crew or working for a tour operator or travel agent. 

 

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